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FAQ

Q1: Are you the factory or trading company?
A1: We are the direct factory with 25 years experience in producing shoe machines.

Q2: What is your MOQ of your Product?
A2: MOQ is 1 set.

Q3: What's your payment term? 
A3: Normally we do 30% T/T in advance 100% balance before shipment. Other payment terms can be discussed case by case. 

Q4: What's your after-sales service?
A4: For repairing or spare parts pls contact me by mail, WeChat, whatsapp or call, we will reply you in 8 hours.

Q5: How long does your product warranty?
A5: one year.

Q6: What is the product package?
A6: Our products package are wooden case, carton and so on, we also accept customer's requirements about the package.

Q7: Do you test all your goods before delivery?
A7: Yes, we have 100% test before delivery.
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